Warranty & Returns


Product Warranty:
All our products are backed by a 1-year warranty.
This warranty does not include:
- High performance application products.
This warranty does not apply to:
- Loss of vehicle, equipment, time, inconvenience or other incidental or consequential damages.

New Item Returns:
- Returned within thirty (30) days of purchase date.
- Returned uninstalled in their original item packaging in sellable condition.
- Accompanied by a copy of the original Invoice and Return Authorization Form.

- Packed in the proper sized BOX NOT a soft pack envelope to prevent damage in transit.
- Any returned item that arrives in a soft-pack envelope will be refused.
- Must display the issued Return Authorization Number on the outside of the box (next to the shipping label is best).
- Must be shipped pre-paid.

Defective Items for exchange
- Accompanied by a copy of the original Invoice and Return Authorization Form.
- Must display the issued Return Authorization Number on the outside of the box (next to the shipping label is best).
- Must be shipped pre-paid.


Incorrect Part Exchanges:
If you need to exchange an item, simply return it by the method mentioned above and make a new purchase for the item you need. 
when we receive your return we will issue you a refund by the original payment method.


Non-returnable Items for refund:
- Repair kits and upgrade kits that have been opened or installed.
- Alternators, Starters, Armatures, Regulators, Rectifiers, Rotors, Stators, Field coils, Starter drives and Solenoids are non-returnable unless faulty due to manufacturing defect.
- Defective items can be returned for exchange only, we DO NOT accept defective returns for refund. No exceptions!
- Special order items that we do not stock.

ALL returns must be issued a return authorization number,Click Here to get a Return Authorization Number.

Note:  
All returns, except those due to our error are subject to a 20% restocking fee.
Defective Returns For Exchange ONLY.
Returned packages not displaying a valid Return Authorization Number will be refused or discarded.
Return Authorization numbers are valid for fourteen (14) days from date of issue.

ond recommended industry standard precautions to protect our uses’ information. When a user submits sensitive information, that information is protected both online and off. When our order forms asks a user to enter sensitive information, that information is encrypted and is protected with the best encryption software in the industry - Secure Sockets Layer software (SSL). You will know that you are on a “secure” page when the lock icon in your Web browser appears and is “locked.” If you have any questions about the security at our website, please contact us through our contact us form.

Transaction Security:
All transactions are handled on PayPal Secure servers during the entire checkout process. When a user submits sensitive information, that information is protected both online and off. That information is encrypted and is protected with the best encryption software in the industry - Secure Sockets Layer software (SSL). You will know that you are on a “secure” page when the lock icon in your Web browser appears and is “locked.” If you have any questions about the security at our website, please contact us through our contact us form.